Privacy Policy for The Real Jewelry Company Chatbot
1. Introduction
Thank you for choosing The Real Jewelry Company. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our chatbot.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our chatbot. The personal information we collect depends on the context of your interactions with us and the chatbot, the choices you make, and the features you use. The personal information we collect can include:
- Full Name
- Contact Information (such as email address, phone number)
- Any other personal information you choose to provide when using the chatbot
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the chatbot to:
- Provide our products and services to you.
- Respond to customer service requests.
- Send you transactional or promotional communications.
- Fulfill and manage purchases, orders, payments, and other transactions related to the chatbot.
- Prevent fraudulent transactions and maintain a secure environment.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights
- Third-Party Service Providers
- Marketing Communications
- Interactions with Other Users
- Business Transfers
We do not share your personal information with third parties for third-party direct marketing purposes.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
If you have questions or comments about this policy, you may contact our Privacy Officer at ceo@therealjewelrcompany.com or by mail at: The Real Jewelry Company 2655 Tidewater Dr. #7674 Norfolk, VA 23509.